POSITION: OUTREACH COUNSELOR

HOURS: Monday through Friday, 8am-5pm. Some evening and weekend work required. Position also requires professional back-up during evening and weekend hours.

JOB DESCRIPTION: Provide outreach counseling and advocacy services to victims of domestic violence and sexual assault in the lower six counties of Mississippi.

POSITION REQUIREMENTS: Minimum requirement of a Master’s degree in social work, counseling, or related discipline from an accredited program. Licensed social worker (LCSW or LMSW), LPC, or equivalent. Experience in domestic violence services/counseling and/or sexual assault services/counseling required. Experience in case management essential. Position requires reliable transportation, valid driver’s license, and current automobile insurance. Must have knowledge of community resources.

DUTIES:

Clinical Duties

• Provide outreach individual counseling, advocacy, and case management services for victims of domestic violence and sexual assault in all counties of the Center’s service area (Outreach is defined as traveling to the lower six counties of Mississippi to provide domestic violence and sexual assault services at specified locations in each county)
• Complete initial intake assessment for all new outreach clients
• Complete written service plan for all clients
• Work with the Crisis Counselor at the Center to facilitate continuous services for clients entering the shelter or re-entering the community from the shelter
• Provide client transportation as needed to community locations, various agencies, and other outreach destinations
• Accompany clients to court/legal proceedings as needed
• Liaison with community agencies and referral sources to better serve outreach clients
• Make appropriate client referrals for other needed services
• Conduct groups for DVIP (Domestic Violence Intervention Program) female clients
• Attend and participate in bi-monthly clinical supervision meetings
• Assist with providing in-house training programs/events for staff, board members, volunteers and students
• Assist with providing public presentations and conducting other public relations activities as requested
• Provide professional backup per established schedule

POSITION: RESIDENTIAL ADVISOR AH

STATUS: Non-exempt

WAGE PER HOUR: $10.89

LOCATION: Adrienne’s House

IMMEDIATE SUPERVISOR: Shelter Director

HOURS: Full-time varied daily, evening and overnight work schedule with eight (8), sixteen (16) and/or twenty-four (24) hour shifts. Position requires work during weekends and holidays.

SUMMARY: Responsible for oversight of emergency domestic violence shelter, client admissions, crisis line coverage.

POSITION REQUIREMENTS: High school diploma or GED. Minimum of 2 years of experience in a residential setting.

Ability to work within agency mission, philosophy and policies/procedures.

Must be able to work effectively with diverse groups of clients, staff and individuals in the community.

Ability to work diplomatically in order to gain and maintain professional relationships with volunteers, donors, community partners, vendors, business contacts, government officials, and elected officials.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel required.

Knowledge of interpersonal violence and community resources.

Ability to handle multiple projects simultaneously; work both independently and in a team environment and effectively lead, inspire, mentor and develop a goal-oriented culture.

Ability to work with minimal supervision; multi-task and meet stringent deadlines; and be self-motivated and confident.

Excellent analytical and abstract reasoning skills; excellent organization skills; and ability to express complex information and ideas both verbally and in writing.

Proficient in Microsoft office.

DUTIES:

Shelter Duties

• Answer all calls coming into Adrienne’s House including: crisis, information and service calls for all agency programs; office correspondence; and community referrals.
• Complete enrollment documents and orientation with all new residents upon admission.
• Provide support for all residents of the shelter.
• Refer residents to the counselor when in crisis or as needed.
• Ensure that clients adhere to shelter procedures.
• Address and document any shelter procedure violations; refer more serious violations to the Adult Counselor or Shelter Director.
• Maintain all required logs: RA log, call log and medication log.
• Monitor the shelter resident’s self-administration of medication and report any concerns or problems immediately to appropriate staff.
• Perform safety and security rounds per required schedule.
• Make heightened security recommendations as necessary.
• Prepare resident chore list.
• Dispense supplies to shelter residents.
• Conduct inventory of shelter supplies and restock as needed. Notify supervisor of supply needs.
• Conduct inventory of all shelter forms and make copies as needed.
• Maintain cleanliness of shelter office.
• Monitor cleanliness of shelter areas.
• Report maintenance needs and/or repairs to Shelter Director.
• Oversee client discharges from the shelter, including completion of outtake questionnaire, post-tests and client room inspection.
• Make appropriate client referrals for continued counseling upon discharge from shelter.

POSITION: CLIENT SERVICES MANAGER

STATUS: Exempt

LOCATION: Biloxi

IMMEDIATE SUPERVISOR: Chief Clinical Officer

HOURS: Full Time, 40-hour work week: Monday – Friday. Some evening and weekend work will be required, as well as professional back-up.

SUMMARY: The Client Services Coordinator directs, manages and oversees the emergency shelter program for victims of domestic violence and their children, including supervision of shelter facility and staff. Ensures delivery of shelter client services; compliance of facility codes/requirements and compliance of grant requirements. Also manages a client case load and provides crisis and therapeutic counseling to shelter residents. As part of the leadership team, provides recommendations to ensure appropriate actions and services for meeting client and shelter needs, as well as making and implementing recommendations to improve services, processes and procedures.

POSITION REQUIREMENTS: Minimum requirement of a Master’s degree in social work, counseling or related discipline from an accredited program. Licensure in Mississippi as a LMSW or LPC required. Nationally recognized accredited certification programs may be substituted. Minimum of four (4) years counseling experience and two (2) years of supervisory experience. Must have experience in working with trauma survivors.

Ability to work within agency mission, philosophy and policies/procedures.

Must be able to work effectively with diverse groups of clients, staff and individuals in the community.

Ability to work diplomatically in order to gain and maintain professional relationships with volunteers, donors, community partners, vendors, business contacts, government officials, and elected officials.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel required.

Knowledge of community resources and interpersonal violence.

Ability to handle multiple projects simultaneously; work both independently and in a team environment and effectively lead, inspire, mentor and develop a goal-oriented culture.

Ability to work with minimal supervision; multi-task and meet stringent deadlines; and be self-motivated and confident.

Excellent analytical and abstract reasoning skills; excellent organization skills; and ability to express complex information and ideas both verbally and in writing.

Proficient in Microsoft office.

DUTIES:

Clinical Duties

• Ensure appropriate and eligible victims of domestic violence are admitted to shelter
• Conduct and/or ensure that clinical intake assessments are completed within 24 hours of admission.
• Complete service plan with each shelter resident and monitor progress.
• Provide individual and group counseling; and make necessary referrals.
• Serve as liaison for clients with law enforcement, criminal justice officials, social service agencies
• Provide client transportation as needed.
• Make appropriate referrals to clients upon discharge from shelter.
• Attend and participate in weekly clinical staffing and monthly housing program staffing
• Address any client grievances.

Supervisory and Program Management Duties

• Supervise Case Manager, Housing Case Manager, Senior Residential Advisor, Cook and student interns.
• Assist with conducting interviews and make hiring recommendations
• Conduct employee performance evaluations per scheduled due dates
• Assist with providing in-house training programs/events for staff, board members, volunteers and students
• Provide professional backup per established schedule
• Facilitate weekly clinical case staffing
• Ensure staff compliance of documentation requirements and meeting attendance
• Conduct periodic quality assurance reviews of client files
• Ensure staff compliance of agency policies and procedures
• Ensure the implementation of program goals and objectives as specified by funding grants. Report problems, concerns and success to supervisor
• Ensure staff compliance of agency and shelter policies and procedures
• Ensure shelter and kitchen compliance of codes/building requirements and that all inspections are current
• Ensure 24/7 staff coverage of the shelter facility is provided
• Assure that all required signage and forms are intact and accessible in shelter facility