POSITION: COUNSELOR

STATUS: Exempt

LOCATION: Adrienne’s House

IMMEDIATE SUPERVISOR: Shelter Director

HOURS: Full Time, 40-hour work week: Monday – Friday. Some evening and weekend work will be required.

SUMMARY: Provide counseling and advocacy services to victims of domestic violence and sexual assault who are residing at Adrienne’s House. May also assist with non-residential counseling if needed.

POSITION REQUIREMENTS: Minimum requirement of a Master’s degree in social work, counseling, or related discipline from an accredited program and possess license to practice in Mississippi. Minimum of two (2) years of related credentialed experience.

Must have vast knowledge of method and implementation of treatment interventions relevant to working with trauma survivors.

Must be able to work effectively with diverse groups of clients, staff and individuals in the community.

Ability to work with minimal supervision, as well as in a team environment

Ability to express complex information and ideas both verbally and in writing.

Ability to work within agency mission, philosophy and policies/procedures.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel required

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Clinical

• Provide individual and group counseling, advocacy, and case management services for residential and nonresidential clients
• Conduct and/or ensure that clinical intake assessments are completed within 24 hours of admission.
• Complete service plan with each shelter resident and monitor progress.
• Make appropriate referrals to clients upon discharge from shelter.
• Provide client transportation as needed
• Accompany clients to court/legal proceedings as needed
• Serve as liaison with community agencies and referral sources to better serve clients
• Provide presentations and conduct public relations activities as requested
• Provide clinical back-up per established schedule
• Attend weekly supervision and monthly program meetings
• Attend weekly clinical staffing
• Conduct weekly house meetings with all residential clients
• Address any client grievances

Agency Compliance

• Maintain comprehensive and organized files utilizing the automated data and case management system
• Adhere to the agency’s confidentiality policies, maintaining a high-level standard of confidentiality
• Compile and accurately report all applicable program statistics and educational activities on time and as directed
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer.

Other

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and needs.

POSITION: CLIENT SERVICES MANAGER

STATUS: Exempt

LOCATION: Biloxi

IMMEDIATE SUPERVISOR: Chief Clinical Officer

HOURS: Full Time, 40-hour work week: Monday – Friday. Some evening and weekend work will be required, as well as professional back-up.

SUMMARY: Manages the domestic violence emergency shelter program, all agency housing programs and associated staff. Ensures delivery of client services, compliance of facility codes/requirements and compliance of grant requirements. Provides individual and group counseling to residential and nonresidential clients.

POSITION REQUIREMENTS: Minimum requirement of a Master’s degree in social work, counseling, or related discipline from an accredited program and possess license to practice in Mississippi Minimum of two (2) years of related credentialed experience and ONE (1) year of supervisory experience.

Must have vast knowledge of method and implementation of treatment interventions relevant to working with trauma survivors.

Must be able to work effectively with diverse groups of clients, staff and individuals in the community.

Ability to handle multiple projects simultaneously; work both independently and in a team environment and effectively lead, inspire, mentor and develop a goal-oriented culture.

Ability to express complex information and ideas both verbally and in writing.

Ability to work within agency mission, philosophy and policies/procedures.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel required

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Clinical

• Ensure appropriate and eligible victims of domestic violence are admitted to shelter
• Provide individual and group counseling, advocacy, and case management services for residential and nonresidential clients
• Conduct and/or ensure that clinical intake assessments are completed within 24 hours of admission.
• Provide client transportation as needed
• Accompany clients to court/legal proceedings as needed
• Serve as liaison with community agencies and referral sources to better serve clients
• Provide presentations and conduct public relations activities as requested
• Provide clinical backup per established schedule
• Attend and participate in weekly clinical meeting
• Address any client grievances.

Supervisory and Program Management Duties

• Supervise Counselor, Human Trafficking Program Specialist, Case Manager, Housing Case Managers, Senior Residential Advisor, Cook and student interns.
• Conduct interviews and make hiring recommendations
• Conduct employee performance evaluations per scheduled due dates
• Provide in-house training programs/events for staff, board members, volunteers and students
• Facilitate weekly clinical case staffing and monthly housing program staffing
• Ensure staff compliance of documentation requirements and meeting attendance
• Assure that procedures for each housing program are followed accurately.
• Conduct periodic quality assurance reviews of client files
• Ensure staff compliance of agency policies and procedures
• Ensure the implementation of program goals and objectives as specified by funding grants. Report problems, concerns and successes to supervisor
• Ensure shelter and kitchen compliance of codes/building requirements and that all inspections are current
• Completed required statistical reports for shelter and housing programs.
• Ensure 24/7 staff coverage of the shelter facility is provided
• Assure that all required signage and forms are intact and accessible in shelter facility

Agency Compliance

• Maintain comprehensive and organized files utilizing the automated data and case management system
• Adhere to the agency’s confidentiality policies, maintaining a high-level standard of confidentiality
• Compile and accurately report all applicable program statistics and educational activities on time and as directed
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer.

Other

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and needs.

POSITION: COOK

STATUS: Non-exempt

LOCATION: Biloxi

IMMEDIATE SUPERVISOR: Client Services Manager

HOURS: Full Time, 40-hour work week: Monday – Friday, 6:00am – 2:30pm. Some evening and weekend work will be required.

SUMMARY: Plans, prepares and serves meals for clients in domestic violence shelter and Preschool programs.

POSITION REQUIREMENTS: High school diploma or GED. Minimum of 2 years of experience in food preparation in a residential facility or cafeteria setting. Must be ServSafe certified. Required to follow health regulations mandated by the Department of Health. Knowledge of proper nutrition for children and adults required. Must have physical ability to lift up to 50 lbs.

Must be able to work and communicate effectively with diverse groups of clients.

Ability to work with minimal supervision and as part of the clinical team.

Ability to work within agency mission, philosophy, and policies/procedures.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel may be required.

General physical requirements include but are not limited to: bending, stooping, climbing stairs, prolonged sitting of more than 4 hours.

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Inspections and Maintenance

• Ensure that all kitchen inspections are current.
• Conduct daily inspections to assure compliance with Health Department standards.
• Report maintenance needs to immediate supervisor
• Maintain organization and cleanliness per health department guidelines.
• Conduct routine cleaning of all appliances, pantry and shelving.
• Restock supplies as needed.
• Conduct daily/weekly checklist of sanitation responsibilities.
• Wash, sanitize and put away all dishes and utensils used in food preparation.

Planning and Preparation

• Prepare breakfast and lunch for Preschool students.
• Prepare breakfast, lunch, dinner, and snack for shelter residents. Leave written instructions for heating evening and weekend meals.
• Responsible for serving all meals during scheduled work hours.
• Prepare menus in advance according to nutrition guidelines per grant requirement, and post menus daily.
• Document menu per grant guidelines.
• Monitor food inventories and submit food orders to Human Resources Director.
• Receive, store, and organize all food deliveries in accordance with health department guidelines.
• Submit end of the year food inventory to Human Resources Director by scheduled due date.

Agency Compliance

• Adhere to the agency’s confidentiality policies, maintaining a high-level standard of confidentiality
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer.

Other

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and needs.