POSITION: HOUSING CASE MANAGER – HUD

STATUS: Non-exempt

LOCATION: Biloxi

IMMEDIATE SUPERVISOR: Client Services Manager

HOURS: Full-Time 40-hour work week Monday – Friday, some evening and weekend work may be required.

SUMMARY: Responsible for oversight of Rapid Rehousing programs funded by the Department of Housing and Urban Development. Provides case management services and transportation to victims of domestic violence, dating violence, stalking and sexual assault who are enrolled or eligible for enrollment in this rapid rehousing programs. Ensures compliance of grant/funding requirements.

POSITION REQUIREMENTS:: Essential position requirements include but are not limited to:
Minimum of a bachelor’s degree in social work, psychology or related field. Two (2) years of related experience preferred.

Must be able to work effectively with diverse groups of clients, staff and individuals in the community.

Ability to work diplomatically in order to gain and maintain professional relationships with various community partners and contacts

Ability to handle multiple projects simultaneously; work both independently and in a team environment

Ability to express complex information and ideas both verbally and in writing.

Ability to work within agency mission, philosophy and policies/procedures.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Ability to obtain Class D driver license. Local travel required

General physical requirements include but are not limited to: bending, stooping, climbing stairs, prolonged sitting of more than 4 hours.

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Program

• Ensure the implementation of program goals and objectives as specified in the grants
• Develop and maintain working relationships with landlords and community partners
• Complete all documentation requirements for housing programs

Clinical

• Conduct initial assessments for clients to determine eligibility for housing programs.
• Facilitate client development of social supports, safety plans and service plans
• Collaborate with other community partners and social service agencies to seek and obtain services for clients
• Conduct home visits with all program participants
• Provide recommendations to clinical staff for housing programs
• Provide client transportation as needed to community locations
• Attend and participate in weekly clinical staffing meetings
• Provide clinical backup per established schedule

Agency Compliance

• Maintain comprehensive and organized files utilizing the automated data and case management system
• Adhere to the agency’s confidentiality policies, maintaining a high level standard of confidentiality
• Compile and accurately report all applicable program statistics and educational activities on time and as directed
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer.

Other Duties

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and needs.

POSITION: RESIDENTIAL ADVISOR – AH

STATUS: Non-exempt

LOCATION: Adrienne’s House

IMMEDIATE SUPERVISOR: Shelter Manager

HOURS: Full-time varied daily, evening and overnight work schedule with eight (8), sixteen (16) and/or twenty-four (24) hour shifts. Position requires work during weekends and holidays.

SUMMARY: Responsible for oversight of emergency domestic violence shelter, client admissions, crisis line coverage. This position is ESSENTIAL and cannot be done from home.

POSITION REQUIREMENTS: Position requirements include but are not limited to: High school diploma or GED. Two (2) years of experience in a residential setting preferred.

Must be able to work and communicate effectively with diverse groups of clients.

Ability to work with minimal supervision and as part of the clinical team.

Ability to work within agency mission, philosophy and policies/procedures.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel may be required.

General physical requirements include but are not limited to: bending, stooping, climbing stairs, prolonged sitting of more than 4 hours. Must be able to lift at least 50 lbs.

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Shelter Duties

• Answer all calls coming into Adrienne’s House including: crisis, information and service calls for all agency programs; office correspondence; and community referrals.
• Complete enrollment documents and orientation with all new residents upon admission.
• Provide support for all residents of the shelter.
• Refer residents to the counselor when in crisis or as needed.
• Ensure that clients adhere to shelter procedures.
• Address and document any shelter procedure violations; refer more serious violations to the Adult Counselor or Shelter Director.
• Refer residents requesting parenting education to Counselor
• Maintain the following documentation/logs: RA log , RA daily checklist, call log, medication log, incident reports and enrollment paperwork
• Monitor the shelter residents’ self-administration of medication and report any concerns or problems immediately to appropriate staff.
• Perform safety and security rounds per required schedule.
• Assess security/safety concerns of shelter residents and make recommendations for heightened security status
• Prepare resident chore list.
• Provide necessary supplies and clothing to shelter residents
• Conduct inventory of shelter supplies and restock as needed. Notify supervisor of supply needs.
• Conduct inventory of all shelter forms and make copies as needed.
• Maintain cleanliness of shelter office and monitor cleanliness of shelter areas
• Report maintenance needs and/or repairs to Shelter Director.
• Oversee client discharges from the shelter and make appropriate referrals for continued services

Agency Compliance

• Maintain comprehensive and organized files utilizing the automated data and case management system
• Adhere to the agency’s confidentiality policies, maintaining a high level standard of confidentiality
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer.

Other

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and needs.