POSITION: PARALEGAL

STATUS: Non-exempt

LOCATION: Family Justice Center

WAGE PER HOUR: $18.51 – 19.71

IMMEDIATE SUPERVISOR: Northcutt Legal Clinic Director

HOURS: : Full Time, 40-hour work week: Monday – Friday. Some evening and weekend work may be required.

SUMMARY: Major support for clinic attorneys. Prepares pleadings in all routine cases, including complaints, process, notices, and motions. Schedules all court appearances, handles correspondence with other legal offices. Schedules client conferences, either by phone, zoom, or in office. Manages Northcutt Legal Clinic office including administrative requirements. Conducts initial client screenings when the Legal Advocate is unavailable.

POSITION REQUIREMENTS: Minimum requirements of bachelor’s degree in paralegal studies social work, or related field, and 2 years’ experience in law office operations. Three (3) years of relevant experience in legal office may be substituted for degree requirement.

Ability to work within agency mission, philosophy and policies/procedures.

Must be able to work effectively with diverse groups of clients, staff and individuals in the community.

Ability to work diplomatically in order to gain and maintain professional relationships with volunteers, donors, community partners, vendors, business contacts, government officials, and elected officials.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel required.

Knowledge of interpersonal violence and community resources.

Ability to handle multiple projects simultaneously; work both independently and in a team environment.

Ability to work with minimal supervision; multi-task and meet stringent deadlines; and be self-motivated and confident.

Excellent analytical and abstract reasoning skills; excellent organization skills; and ability to express complex information and ideas both verbally and in writing.

Proficient in Microsoft Office and Word Perfect

Essential position and cannot be performed remotely.

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Legal Advocacy

• Conduct initial screenings on victims of domestic violence, dating violence, stalking and sexual assault seeking civil legal services at the Clinic in the absents of the Legal Advocate
• Provide basic safety planning to victims seeking services
• Complete forms utilized by the legal clinic
• Refer victims of domestic violence, dating violence, stalking and sexual assault to appropriate services within their respective communities
• Work in conjunction with other program components and staff to ensure effective communication of all client concerns, recommendations, and needs
• Liaison with community agencies and referral sources to better serve the Clinic’s client population
• Prepare court pleadings and review them with clients prior to filing with Court.
• Coordinate cases with various court clerks and judges.
• Draft correspondence, set cases for trial, schedule conferences between attorney and clients.

Office Management

• Greet all visitors to office
• Perform general clerical duties
• Set up and maintain client files, digital and paper
• Submit requests for purchase orders and check payments
• Assist Chief Financial Officer in accounting services for Legal Clinic
• Compile and complete monthly and semiannual statistical information

Agency Compliance

• Maintain comprehensive and organized files utilizing the automated data and case management system, Clio
• Adhere to the agency’s confidentiality policies, maintaining a high-level standard of confidentiality
• Compile and accurately report all applicable program statistics and educational activities on time and as directed
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by Legal Clinic Director, Chief Advocacy Officer and CEO.

Other Duties

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and needs.

POSITION: FINANCE CLERK

STATUS: Non-exempt

HOURLY RATE: $15.00

LOCATION: Porter

IMMEDIATE SUPERVISOR: Chief Financial Officer

HOURS: Full-Time, 40-hour work week, Monday-Friday 8:00 am – 5:00 pm 1 hour lunch break.

SUMMARY: The Finance Clerk is a member of the agency’s finance department team. Position is primarily to assist the Finance Department with payroll, account payables, and grant reimbursements. Administrative support and clerical services are provided to the finance department.

POSITION REQUIREMENTS: Essential position requirements include but are not limited to: Proficient knowledge of accounting principles required with minimum of three (3) years related accounts payable and payroll experience.

Skills and experience in accounting software and Microsoft Excel is required.

Ability to maintain a high level standard of confidentiality for personnel records and other sensitive agency information.

Must be highly organized and have ability to effectively manage tasks and meet deadlines.

Must be able to work effectively with diverse group of staff, volunteers, residents, and community partners.

Ability to review the work of others to ensure conformity to organizational standards and grant requirements for payroll and staff reimbursement.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel required periodically.

DUTIES:

Payroll

• Complete agency payroll on Bi-weekly basis for all agency and contractual employees.
• Reconcile Employee Benefits Billing
• Reconcile liability accounts.
• Protect payroll operations by keeping information confidential.

Accounts Payable

• Review and process accounts payable weekly.
• Maintain files on all vendors, creditors and contractors.
• Allocate and record grant-related expenses, ensuring expenses are recorded appropriately.

Grants Receivables

• Prepare documents for monthly grant reimbursements.
• Maintain copies of payroll stubs, activity log, and accounts payable for monthly grant reimbursements.
• Allocate and record grant-related expenses, ensuring expenses are recorded appropriately.

Agency Compliance

• Comply with Generally Accepted Accounting Principles (GAAP) for nonprofits as promulgated by the Financial Accounting Standards Board (FASB)
• Adhere to the agency’s confidentiality policies.
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons on agency properties.
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer

Other Duties

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and needs.

POSITION: CLIENT ADVOCATE II – Bilingual (Spanish)

STATUS: Non-exempt

LOCATION: Porter Office

IMMEDIATE SUPERVISOR: Client Services Manager

HOURS: : Full-time Monday-Friday: 40 hours weekly. 8am – 5PM Monday – Friday usually. Some evening and weekend work will be required.

SUMMARY: Provides language assistance to all Spanish-speaking clients across all agency programs, including victims of human trafficking in the Hispanic community. This position also offers court advocacy, case management, and outreach education. Additionally, it provides transportation for adult and child residents of the emergency shelter program.

POSITION REQUIREMENTS: Must be 21 years old and fluent in Spanish. High school diploma or GED required. Experience in working with social service agency preferred.

Ability to be empathetic and skilled in active listening

Must be able to work and communicate effectively with diverse groups of clients.

Ability to express complex information and ideas both verbally and in writing.

Ability to work with minimal supervision and as part of the clinical team.

Ability to work within agency mission, philosophy, and policies/procedures.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel may be required.

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Clinical Duties

• Conduct initial assessments for clients to determine resource needs
• Facilitate client development of social supports, safety plans and service plans
• Collaborate with other community partners and social service agencies to seek and obtain services for clients
• Accompany Spanish-speaking clients to community appointments to provide language assistance
• Provide client transportation as needed to community locations
• Collaborate with all program staff to carry out effective services to clients
• Make appropriate client referrals for continued services upon discharge
• Conduct support and life skills groups with clients

Outreach Duties

• Collaborate with community organizations that primarily serve Hispanic clients
• Maintain office hours as designated community organizations to provide onsite services
• Provide outreach education to community organizations on dynamics of HT, SA, and DV
• Provide outreach education to community organizations on agency services and how to access these services.

Agency Compliance

• Adhere to the agency’s confidentiality policies, maintaining a high-level standard of confidentiality
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer

Other Duties

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and need

POSITION: CLIENT ADVOCATE III – Bilingual (Vietnamese)

STATUS: Non-exempt

LOCATION: Porter Office

IMMEDIATE SUPERVISOR: Client Services Manager

HOURS: : Full-time Monday-Friday: 40 hours weekly. 8am – 5PM Monday – Friday usually. Some evening and weekend work will be required.

SUMMARY: Provides language assistance to all Vietnamese-speaking clients across all agency programs, including victims of human trafficking in the Vietnamese community. This position also offers court advocacy, case management, and outreach education. Additionally, it provides transportation for adult and child residents of the emergency shelter program.

POSITION REQUIREMENTS: Must be 21 years old and fluent in Vietnamese. High school diploma or GED required. Experience in working with social service agency preferred.

Ability to be empathetic and skilled in active listening

Must be able to work and communicate effectively with diverse groups of clients.

Ability to express complex information and ideas both verbally and in writing.

Ability to work with minimal supervision and as part of the clinical team.

Ability to work within agency mission, philosophy, and policies/procedures.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel may be required.

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Clinical Duties

• Conduct initial assessments for clients to determine resource needs
• Facilitate client development of social supports, safety plans and service plans
• Collaborate with other community partners and social service agencies to seek and obtain services for clients
• Accompany Vietnamese-speaking clients to community appointments to provide language assistance
• Provide client transportation as needed to community locations
• Collaborate with all program staff to carry out effective services to clients
• Make appropriate client referrals for continued services upon discharge
• Conduct support and life skills groups with clients

Outreach Duties

• Collaborate with community organizations that primarily serve Vietnamese clients
• Maintain office hours as designated community organizations to provide onsite services
• Provide outreach education to community organizations on dynamics of HT, SA, and DV
• Provide outreach education to community organizations on agency services and how to access these services.

Agency Compliance

• Adhere to the agency’s confidentiality policies, maintaining a high-level standard of confidentiality
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer

Other Duties

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and need

POSITION: CASE MANAGER

STATUS: Non-exempt

LOCATION: Jane’s House

IMMEDIATE SUPERVISOR: Client Services Manager

HOURS: Full-Time 40-hour workweek Monday – Friday, some evening and weekend work may be required.

SUMMARY: Provides case management services and transportation for adult and child residents of emergency and transitional shelter programs.

POSITION REQUIREMENTS: Essential position requirements include but are not limited to: Minimum of a bachelor’s degree in social work, psychology or related field. Two (2) years of related experience preferred.

Must be able to work effectively with diverse groups of clients, staff and individuals in the community.

Ability to work diplomatically in order to gain and maintain professional relationships with various community partners and contacts

Ability to work with minimal supervision, as well as in a team environment

Ability to express complex information and ideas both verbally and in writing.

Ability to work within agency mission, philosophy and policies/procedures.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Ability to obtain Class D driver license. Local travel required

General physical requirements include but are not limited to: bending, stooping, climbing stairs, prolonged sitting of more than 4 hours.

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Clinical

• Conduct initial assessments for clients to determine resource needs
• Facilitate client development of social supports, safety plans and service plans
• Collaborate with other community partners and social service agencies to seek and obtain services for clients
• Conduct weekly life skills group
• Provide recommendations to clinical staff for housing programs
• Provide client transportation as needed to community locations
• Attend and participate in weekly clinical staffing meetings
• Conduct morning meetings (Monday-Friday) with all shelter residents to assess needs and progress
• Aid shelter residents in need of relocation outside of service area
• Collaborate with Crisis Counselor to carry out effective services to clients
• Make appropriate client referrals for continued services upon discharge

Agency Compliance

• Maintain comprehensive and organized files utilizing the automated data and case management system
• Adhere to the agency’s confidentiality policies, maintaining a high-level standard of confidentiality
• Compile and accurately report all applicable program statistics and educational activities on time and as directed
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer

Other Duties

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and needs.

POSITION: RESIDENTIAL ADVISOR

STATUS: Non-exempt

LOCATION: Jane’s House

IMMEDIATE SUPERVISOR: Senior Residential Advisor

HOURS: Full-time varied daily, evening and overnight work schedule with eight (8), sixteen (16) and/or twenty-four (24) hour shifts. Position requires work during weekends and holidays.

SUMMARY: Responsible for oversight of emergency domestic violence shelter, client admissions, and crisis line coverage.

POSITION REQUIREMENTS: Position requirements include but are not limited to: High school diploma or GED. Two (2) years of experience in a residential or customer service setting preferred.

Must be able to work and communicate effectively with diverse groups of clients.

Ability to work with minimal supervision and as part of the clinical team.

Ability to work within agency mission, philosophy and policies/procedures.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel may be required.

General physical requirements include but are not limited to: bending, stooping, climbing stairs, prolonged sitting of more than 4 hours. Must be able to lift at least 50 pounds.

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Shelter Duties

• Answer all calls coming into the Center including: crisis, information and service calls for all agency programs; office correspondence; and community referrals.
• Complete enrollment documents and orientation with all new residents upon admission.
• Provide support for all residents of the shelter
• Refer residents to the counselor when in crisis or as needed.
• Ensure that clients adhere to shelter procedures.
• Address and document any shelter procedure violations; refer more serious violations to the Senior Residential Advisor or Client Services Manager.
• Refer residents requesting parenting education to Children Services Manager
• Maintain the following documentation/logs: RA log , RA daily checklist, call log, medication log, incident reports and enrollment paperwork
• Monitor the shelter residents’ self-administration of medication and report any concerns or problems to appropriate staff.
• Perform safety and security rounds per required schedule.
• Assess security/safety concerns of shelter residents and make recommendations for heightened security status
• Prepare resident chore list.
• Provide necessary supplies and clothing to shelter residents
• Conduct inventory of shelter supplies and restock as needed. Notify supervisor of supply needs.
• Conduct inventory of all shelter forms and make copies as needed.
• Maintain cleanliness of shelter office and monitor cleanliness of shelter areas
• Report maintenance needs and/or repairs to Senior Residential Advisor.
• Oversee client discharges from the shelter and make appropriate referrals for continued services

Agency Compliance

• Maintain comprehensive and organized files utilizing the automated data and case management system
• Adhere to the agency’s confidentiality policies, maintaining a high-level standard of confidentiality
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer

Other Duties

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and needs.