POSITION: CLIENT ADVOCATE II – Bilingual (Spanish)

STATUS: Non-exempt

LOCATION: Porter Office

IMMEDIATE SUPERVISOR: Client Services Manager

HOURS: : Full-time Monday-Friday: 40 hours weekly. 8am – 5PM Monday – Friday usually. Some evening and weekend work will be required.

SUMMARY: Provides language assistance to all Spanish-speaking clients across all agency programs, including victims of human trafficking in the Hispanic community. This position also offers court advocacy, case management, and outreach education. Additionally, it provides transportation for adult and child residents of the emergency shelter program.

POSITION REQUIREMENTS: Must be 21 years old and fluent in Spanish. High school diploma or GED required. Experience in working with social service agency preferred.

Ability to be empathetic and skilled in active listening

Must be able to work and communicate effectively with diverse groups of clients.

Ability to express complex information and ideas both verbally and in writing.

Ability to work with minimal supervision and as part of the clinical team.

Ability to work within agency mission, philosophy, and policies/procedures.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel may be required.

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Clinical Duties

• Conduct initial assessments for clients to determine resource needs
• Facilitate client development of social supports, safety plans and service plans
• Collaborate with other community partners and social service agencies to seek and obtain services for clients
• Accompany Spanish-speaking clients to community appointments to provide language assistance
• Provide client transportation as needed to community locations
• Collaborate with all program staff to carry out effective services to clients
• Make appropriate client referrals for continued services upon discharge
• Conduct support and life skills groups with clients

Outreach Duties

• Collaborate with community organizations that primarily serve Hispanic clients
• Maintain office hours as designated community organizations to provide onsite services
• Provide outreach education to community organizations on dynamics of HT, SA, and DV
• Provide outreach education to community organizations on agency services and how to access these services.

Agency Compliance

• Adhere to the agency’s confidentiality policies, maintaining a high-level standard of confidentiality
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer

Other Duties

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and need

POSITION: CLIENT ADVOCATE III – Bilingual (Vietnamese)

STATUS: Non-exempt

LOCATION: Porter Office

IMMEDIATE SUPERVISOR: Client Services Manager

HOURS: : Full-time Monday-Friday: 40 hours weekly. 8am – 5PM Monday – Friday usually. Some evening and weekend work will be required.

SUMMARY: Provides language assistance to all Vietnamese-speaking clients across all agency programs, including victims of human trafficking in the Vietnamese community. This position also offers court advocacy, case management, and outreach education. Additionally, it provides transportation for adult and child residents of the emergency shelter program.

POSITION REQUIREMENTS: Must be 21 years old and fluent in Vietnamese. High school diploma or GED required. Experience in working with social service agency preferred.

Ability to be empathetic and skilled in active listening

Must be able to work and communicate effectively with diverse groups of clients.

Ability to express complex information and ideas both verbally and in writing.

Ability to work with minimal supervision and as part of the clinical team.

Ability to work within agency mission, philosophy, and policies/procedures.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel may be required.

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Clinical Duties

• Conduct initial assessments for clients to determine resource needs
• Facilitate client development of social supports, safety plans and service plans
• Collaborate with other community partners and social service agencies to seek and obtain services for clients
• Accompany Vietnamese-speaking clients to community appointments to provide language assistance
• Provide client transportation as needed to community locations
• Collaborate with all program staff to carry out effective services to clients
• Make appropriate client referrals for continued services upon discharge
• Conduct support and life skills groups with clients

Outreach Duties

• Collaborate with community organizations that primarily serve Vietnamese clients
• Maintain office hours as designated community organizations to provide onsite services
• Provide outreach education to community organizations on dynamics of HT, SA, and DV
• Provide outreach education to community organizations on agency services and how to access these services.

Agency Compliance

• Adhere to the agency’s confidentiality policies, maintaining a high-level standard of confidentiality
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer

Other Duties

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and need

POSITION: PARALEGAL

STATUS: Non-exempt

LOCATION: Family Justice Center

WAGE PER HOUR: $18.51 – 19.71

IMMEDIATE SUPERVISOR: Northcutt Legal Clinic Director

HOURS: : Full Time, 40-hour work week: Monday – Friday. Some evening and weekend work may be required.

SUMMARY: Major support for clinic attorneys. Prepares pleadings in all routine cases, including complaints, process, notices, and motions. Schedules all court appearances, handles correspondence with other legal offices. Schedules client conferences, either by phone, zoom, or in office. Manages Northcutt Legal Clinic office including administrative requirements. Conducts initial client screenings when the Legal Advocate is unavailable.

POSITION REQUIREMENTS: Minimum requirements of bachelor’s degree in paralegal studies social work, or related field, and 2 years’ experience in law office operations. Three (3) years of relevant experience in legal office may be substituted for degree requirement.

Ability to work within agency mission, philosophy and policies/procedures.

Must be able to work effectively with diverse groups of clients, staff and individuals in the community.

Ability to work diplomatically in order to gain and maintain professional relationships with volunteers, donors, community partners, vendors, business contacts, government officials, and elected officials.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel required.

Knowledge of interpersonal violence and community resources.

Ability to handle multiple projects simultaneously; work both independently and in a team environment.

Ability to work with minimal supervision; multi-task and meet stringent deadlines; and be self-motivated and confident.

Excellent analytical and abstract reasoning skills; excellent organization skills; and ability to express complex information and ideas both verbally and in writing.

Proficient in Microsoft Office and Word Perfect

Essential position and cannot be performed remotely.

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Legal Advocacy

• Conduct initial screenings on victims of domestic violence, dating violence, stalking and sexual assault seeking civil legal services at the Clinic in the absents of the Legal Advocate
• Provide basic safety planning to victims seeking services
• Complete forms utilized by the legal clinic
• Refer victims of domestic violence, dating violence, stalking and sexual assault to appropriate services within their respective communities
• Work in conjunction with other program components and staff to ensure effective communication of all client concerns, recommendations, and needs
• Liaison with community agencies and referral sources to better serve the Clinic’s client population
• Prepare court pleadings and review them with clients prior to filing with Court.
• Coordinate cases with various court clerks and judges.
• Draft correspondence, set cases for trial, schedule conferences between attorney and clients.

Office Management

• Greet all visitors to office
• Perform general clerical duties
• Set up and maintain client files, digital and paper
• Submit requests for purchase orders and check payments
• Assist Chief Financial Officer in accounting services for Legal Clinic
• Compile and complete monthly and semiannual statistical information

Agency Compliance

• Maintain comprehensive and organized files utilizing the automated data and case management system, Clio
• Adhere to the agency’s confidentiality policies, maintaining a high-level standard of confidentiality
• Compile and accurately report all applicable program statistics and educational activities on time and as directed
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by Legal Clinic Director, Chief Advocacy Officer and CEO.

Other Duties

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and needs.

POSITION: CLIENT ADVOCATE – Bilingual

STATUS: Non-exempt

LOCATION: Biloxi Shelter

IMMEDIATE SUPERVISOR: Chief Clinical Officer

HOURS: : Full-time Monday-Friday: 40 hours weekly. 8am – 5PM Monday – Friday usually. Some evening and weekend work will be required.

SUMMARY: Provides language assistance to all Spanish-speaking clients across all programs of the agency. Position also provides court advocacy, case management, and outreach education. Provides transportation for adult and child residents of the emergency shelter program.

POSITION REQUIREMENTS: Must be 21 years old and fluent in Spanish. High school diploma or GED required. Experience in working with social service agency preferred.

Ability to be empathetic and skilled in active listening

Must be able to work and communicate effectively with diverse groups of clients.

Ability to express complex information and ideas both verbally and in writing.

Ability to work with minimal supervision and as part of the clinical team.

Ability to work within agency mission, philosophy, and policies/procedures.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel may be required.

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Clinical Duties

• Conduct initial assessments for clients to determine resource needs
• Facilitate client development of social supports, safety plans and service plans
• Collaborate with other community partners and social service agencies to seek and obtain services for clients
• Accompany Spanish-speaking clients to community appointments to provide language assistance
• Provide client transportation as needed to community locations
• Collaborate with all program staff to carry out effective services to clients
• Make appropriate client referrals for continued services upon discharge
• Conduct support and life skills groups with clients

Outreach Duties

• Collaborate with community organizations that primarily serve Hispanic clients
• Maintain office hours as designated community organizations to provide onsite services
• Provide outreach education to community organizations on dynamics of DV and SA
• Provide outreach education to community organizations on agency services and how to access these services.

Agency Compliance

• Adhere to the agency’s confidentiality policies, maintaining a high-level standard of confidentiality
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer

Other Duties

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and need

POSITION: HOUSING CASE MANAGER – TTPH and ESG

STATUS: Non-Exempt

LOCATION: Biloxi

IMMEDIATE SUPERVISOR: Housing Program Manager

HOURS: Full-Time 40-hour work week Monday – Friday, some evening and weekend work may be required.

SUMMARY: Responsible for oversight of Transitional to Permanent Housing Program, Rapid Rehousing and Homeless Prevention. Provides case management services and transportation to victims of domestic violence, dating violence, stalking and sexual assault. Ensures compliance of grant/funding requirements.

POSITION REQUIREMENTS: Essential position requirements include but are not limited to:

Minimum of a bachelor’s degree in social work, psychology or related field. Two (2) years of related experience preferred.

Must be able to work effectively with diverse groups of clients, staff and individuals in the community.

Ability to work diplomatically in order to gain and maintain professional relationships with various community partners and contacts

Ability to handle multiple projects simultaneously; work both independently and in a team environment

Ability to express complex information and ideas both verbally and in writing.

Ability to work within agency mission, philosophy and policies/procedures.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Ability to obtain Class D driver license. Local travel required

General physical requirements include but are not limited to: bending, stooping, climbing stairs, prolonged sitting of more than 4 hours.

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Program

• Ensure the implementation of program goals and objectives as specified in the grants
• Develop and maintain working relationships with landlords and community partners
• Complete all documentation requirements for each housing program

Clinical

• Conduct prescreening assessments with candidates to determine eligibility for housing programs.
• Facilitate client development of social supports, safety plans and service plans
• Collaborate with other community partners and social service agencies to seek and obtain services for clients
• Conduct home visits with all program participants
• Provide recommendations to clinical staff for housing programs
• Provide client transportation as needed to community locations
• Attend and participate in weekly clinical staffing meetings

Agency Compliance

• Maintain comprehensive and organized files utilizing the automated data and case management system
• Adhere to the agency’s confidentiality policies, maintaining a high level standard of confidentiality
• Compile and accurately report all applicable program statistics and educational activities on time and as directed
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer.

Other

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and needs.

POSITION: CHILDCARE PROVIDER

STATUS: Non-exempt

LOCATION: Biloxi

IMMEDIATE SUPERVISOR: Children’s Services Manager

HOURS: Full-time Mon-Friday: 11:00 AM – 7:00 PM, Some additional evening and weekend work may be required.

SUMMARY: Provide onsite childcare services for residential and nonresidential clients

POSITION REQUIREMENTS: Must be 21 years old. High school diploma or GED required. Previous experience in childcare setting preferred.

Must be able to work and communicate effectively with diverse groups of clients.

Ability to work with minimal supervision, as well as in a team environment

Ability to work within agency mission, philosophy and policies/procedures.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Travel may be required.

General physical requirements include but are not limited to: bending, stooping, climbing stairs, prolonged sitting of more than 4 hours. Must be able to lift up to 50 pounds at a time.

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Childcare Services

• Provide on-site childcare services for residential and nonresidential clients
• Provide support/respite services to residential parents
• Provide transportation to off-site programs, school, and/or summer camps as needed
• Follow guidelines outlined in the Incredible Years curriculum.
• Maintain daily logs of children receiving childcare and provides data to appropriate staff
• Provide positive and encouraging support to children receiving services
• Inform the Children’s Services Manager of any children with special needs
• Inform parents of children’s progress
• Provides homework assistance as needed
• Coordinate events with Children’s Department staff
• Attend Children’s Department staff meetings

Agency Compliance

• Adhere to the agency’s confidentiality policies, maintaining a high-level standard of confidentiality
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer.

Other Duties

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies and extreme circumstances, will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and needs.